Metropolitan Lima Shipping

Orders within Metropolitan Lima are delivered by our own delivery team, who have worked with us for years and are responsible for the safety and timing of each delivery. Deliveries are scheduled for the Friday or Saturday of the week of your order. Delays may occur due to external factors.

National Shipping 

Orders within Peru are shipped by Olva Courier, an outsourced carrier responsible for the security and timing of shipments. Delivery takes 3 to 5 business days for Lima Province and 4 to 8 business days for other provinces. Saturdays and Sundays are not counted, and the delivery period starts the day after the order is placed. Delays may occur due to external factors..

International Shipping

International orders are shipped by DHL, an outsourced carrier responsible for the security and timing of shipments. Delivery takes 4 to 8 business days, starting the day after the order is placed. These times may vary if the package is held by local authorities or customs, and they do not apply to orders placed during vacations or public holidays.

Recommendations To Keep In Mind

Returns and exchanges are subject to our Returns & Exchanges policy, including the 7-calendar-day request period and the item condition requirements. Items that do not meet these requirements will not qualify for a change-of-mind return or exchange, and any applicable shipping charge to send them back to you will be disclosed beforehand. To read the full policy, please click here.

 

Duties And Taxes

International orders may be subject to import duties, taxes, and customs fees charged by the destination country. These charges are not included in the price of your order or in the shipping cost, and they are the responsibility of the customer. They may be collected by the carrier or by local customs authorities before or upon delivery.

Duty-free limits and rates are set by each country’s customs authority. Please check your local customs website for more information before placing your order. Delivery times may be affected if your package is held by customs.

If you need further assistance, please contact us at customercare@haraconcept.com.